ProblemFirst.io

Privacy Policy

Effective Date: 2/2/2026

1. Introduction

Welcome to Painpoint.space, operated by RNDWear LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how your information is used. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services (the "Service").

2. Information We Collect

  • Account Information: When you register, we collect your name, email address, and password (encrypted). If you use a third-party service (Google, GitHub), we collect your basic profile information from them.
  • Payment Information: We use third-party payment processors (e.g., Stripe). We do not store your full credit card information.
  • Usage Data: We collect information on how you interact with the Service, such as pages visited, time spent, and features used.
  • Reddit Data: Our Service analyzes publicly available content from Reddit. We do not collect or store private Reddit user data beyond what is publicly accessible via the Reddit API and necessary for the analysis you request. We process this data to provide insights and do not sell raw Reddit user data.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service.
  • Process transactions and manage your subscription.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments and questions.
  • Analyze usage patterns to improve user experience.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Vendors who help us provide the Service (e.g., hosting, database, payment processing, email delivery).
  • Legal Requirements: If required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, sale of assets, or financing.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may retain certain information for legitimate business purposes or as required by law.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. You can usually manage your account settings directly within the Service or contact us for assistance.

7. Third-Party Links & Reddit

Our Service interacts with Reddit. We are not affiliated with Reddit Inc. Your use of Reddit is subject to Reddit's own Privacy Policy and User Agreement. We encourage you to review them.

8. Changes to Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@rndwear.com.